Confidentiality
Information on this Site will help you contact those Evergreen members whom you wish to visit. Please treat this information as confidential and use it solely for the purpose of arranging accommodations. Also, please ensure that it remains in your possession, and that outdated information is properly disposed of. Email. When contacting members by email, always put "Evergreen Club" on the SUBJECT line to ensure that your inquiry is not treated as spam and inadvertently deleted. It's essential to keep your email address current in your online profile. Email is now the preferred form of contact for 80% of our members. We suggest that you add the email address info@evergreenclub.com to your safe senders' list.

Membership Verification
If your host asks to verify your identify, simply show your driver's license or passport. Gratuities. The host gratuity should be presented when you first arrive so it won't be overlooked in the flow of things. By taking care of it right away, your host will be spared the need to remind you. Gratuity for hosting members: US $15/day when two people share a room. US $10/day for one. NOTE: Gratuities paid in currency other than US dollars should be of equal value to the foregoing.

Healthy Visits
If you're feeling a bit under-the-weather before or during a visit, discuss the situation with your host (or guest). It is better to cancel a visit or cut it short than to cause undue concern for your well-being either on your part or that of your host/guest.

Expectations
Membership entitles you to clean, comfortable sleeping accommodations and a wholesome breakfast. Please be as considerate of your hosts as you would want your own guests to be. Be flexible about arrangements and reasonable in your expectations. Hosts should not be expected to accommodate unusual dietary needs. If absolutely necessary, bring with you any special foods you may require. Graciously eating what is set before you is still a common courtesy.

Timely Departures
Many hosts are engaged in employment or volunteer work outside the hom. So they may not be able to afford you substantial time and attention other than to provide the basic amenities. Please take care to arrange a soon-after-breakfast departure when hosts include "Timely Departure" in their profile. Non-Members. Accommodations are for members only. Single members who hold dual membership may travel with a companion who is over 50 and pay the regular gratuity. Otherwise, hosts should not be expected to accommodate non-members. They may do so if they wish, however, and charge more accordingly.

No-Shows
It is unacceptable to arrange an accommodation and then fail to arrive on schedule. In the event your plans change, make every effort to notify your host (or guest) as soon as possible. Untimely arrivals and last-minute cancellations are unacceptable except in cases of emergency.

Length of Stay
A visit should not exceed three days in length, though individual hosts may make exceptions if they wish.

Amenities
Some hosts offer assistance with transportation and sightseeing. Some even serve home-cooked meals in addition to breakfast. Please be aware that these amenities are not included in the Evergreen gratuity. Before accepting such services, discuss and agree with your host as to what additional compensation is to be made. Kitchen, computer and laundry privileges, if offered, should be used only to meet a guest's minimal needs.

Problem-solving
Please contact us at info@evergreenclub.com or (815) 456-3111 to discuss any problems. Generally it is helpful to let us discretely follow-up with the parties involved. An impersonal approach is likely to be more tactful and effective. We understand that some may be uncomfortable pointing out a problem. But failing to resolve an issue can affect the overall culture and quality of the club. We make an effort to hear both sides of an issue and ensure a solution that is fair to all concerned.

Your Adventures
We love to hear about your travels, so do write or email us and let us know about your club experiences. Check out our blogs and Facebook page and add your happenings.

Contact Us
Carol Hussey manages day-to-day club administration and loves keeping in touch with members. Don't hesitate to email or call Carol if you have questions or concerns. From the US or Canada, you can call toll-free 1-800-962-2392. From overseas, dial the country code, then 1-815-456-3111. The email address is info@evergreenclub.com.

These Club Guidelines are not intended to conflict with or modify the Terms of Use found at www.EvergreenClub.com.